Terms and Conditions

These do not affect your statutory rights

Prices

The prices on our website are correct at the time of entering the information onto our web pages. However, we reserve the right to change prices at any time. All prices include VAT if applicable.

Payment

We accept payment online using PayPal, either with your credit card or PayPal account. See How to Order for other order options. If your card issuer or bank refuses to authorise payment to us, we will contact you for further instructions. We will not be liable for any resulting delay or non-delivery.

Customers outside the British Isles

Online ordering is available only to customers within the British Isles. Although we can sometimes supply some species to customers in other countries, vital safeguards to ensure that live plant material is not transported irresponsibly and illegally mean that you must contact us directly to enquire about non European Union orders and we cannot supply seed to customers in North America.

Cancelling your order

If you change your mind about ordering our seed you can cancel your order and return the seed, as long as the seed packaging is unopened and is in good condition, within 14 days of receiving your wildflower seed order. You will be responsible for return carriage costs.

Once we receive the returned seeds we will contact you to arrange a refund for the cost of the seed. We can only issue refunds to the purchaser of the seeds.

About your order

Our seed is of the highest quality. The wildflower seed in your order is grown, harvested, cleaned and stored here on our farm in Angus with the exception of a small number of species (heather for example) that we harvest directly from the wild, using hand harvesting or low impact mechanical harvesting to ensure that natural populations are not adversely affected. Occasionally, it is necessary to supplement a species of wildflower in our seed mixes with the same species bought from another responsible UK producer who can demonstrate the origin of their seed stocks.

As can be seen from our mix description the grass seed in our meadow mixes is usually of wild species but not from our production and not of Scottish origin. Some of our mixes do use our own produced Scottish origin grass seed and if you have a particular requirement for Scottish origin grass seed then please get in touch.

Our tree seed is purchased from collectors who have carefully recorded the (Scottish) origin of those collections.

We welcome the opportunity to chat through any questions that you have about your wildflower seed projects as well as providing cultivation advice with your order. Please take time to read through our advice notes before choosing and before sowing your seeds. If you have any questions then please get in touch.

We are signatories to the Flora Locale code of conduct for producers and suppliers of wildflowers and are members of the Small Business Federation, the Scottish Wild Harvest Association and the Scottish Seed Trade Association

Problems with your order

We are experts in the production, cleaning and testing of wildflower seeds and we were awarded Scottish Government grant aid to continue our research into improving the quality of wildflower seed. We are confident that the seed we provide is very high quality when it arrives with you but if there is a problem with your order then please let us know as soon as possible.

If your order does not arrive in good condition then please contact us to return it, in its original packaging within 7 days of receipt.

If, after planting there are problems establishing or managing your wildflower project then please get in touch with us for advice although we cannot offer a refund after seed packages have been opened and the seed planted.

General website terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Scotia Seed’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Scotia Seeds’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Scotia Seeds Ltd, Mavisbank, Farnell, Brechin, Angus, DD9 6TR. Our company is a limited company, registration number 311716. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Cookies

A “cookie” is a small piece of information sent by a Web server and stored on a user’s hard drive so it can later be read back from that system. Using cookies is a convenient technique for having the browser remember some specific information. Cookies may be categorized as “session” or “persistent” cookies. “Session” cookies are temporary cookies that are used to maintain context or “state” between Web transactions and are deleted at the end of the web session in which they are created. “Persistent” cookies remain over time and can be used for a variety of purposes, including to track a user’s access over time and across Websites, or to establish user preferences. This Website does not use persistent cookies, i.e. tokens that pass information back and forth from your machine to the server and remain after you close your browser. This Website does use session cookies, i.e. tokens that remain active only until you close your browser. No database of information obtained from these cookies is kept and when you close your browser, the cookie is deleted from your computer.

You can chose not to accept these cookies and still use the site. The help information in your browser software should provide you with instruction on how to disable cookies.

Privacy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from November 2010.

We may collect the following information:

– name and job title,

– contact information including email address and postal address,

– other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

– Internal record keeping.

– We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

– We send out a yearly print catalogue.

– We do not pass on your details to anyone else.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you make an order with us we will send you our yearly catalogue in that year and the following year and we will send you occasional promotional emails. If you do not want to receive our catalogue or emails then please write to, phone or email us at scotiaseeds@btconnect.com or 01356626425.

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Scotia Seeds, Mavisbank, Farnell, Brechin, DD9 6TR.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We keep a paper and digital copy of your order for reference

All orders and contracts will be in English.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.